It is vitally important to Designitures® that you can give us your personal and payment details over the internet in complete confidence. That’s why we have invested in the most advanced site security available. It provides all the protection and assurance you need to make any transactions or give personal information privately and securely.
If you want to make any changes to your order, EMAIL US or telephone us toll-free at +44 0203 795 3904 for further assistance. Please note that when merchandise is ordered at different times we cannot guarantee colour matching due to variations between batches. Changing an order may cause a delay with your delivery time and may alter the price you have been quoted.
Before you select a product to buy online an indication of the current lead time for delivery will have been given on the product page. Please be aware that this information can change daily. Designitures® cannot be held responsible for delays beyond our control. We will always endeavor to inform you as soon as we become aware of any changes in the time originally given when you placed your order.
Please view our Price Promise which can be found HERE.
You should have been given an estimated delivery time. If it changes, we will let you know straight away. While Designitures® cannot be held liable for any delays which are beyond our control. We will make every effort to keep you informed. If you have any delivery problems, please call us on +44 0203 795 3904 for further assistance.
When ordering furniture it is important to check that it will fit into your house and your room. Please check all doors, stairways and the space it has to go into carefully. If the worst happens and it really won’t fit in, we will do our utmost to help you come up with an alternative. EMAIL US or phone us for free on +44 0203 795 3904 for further assistance.
All of our products are available for delivery to International Destinations, Contact Us at INFO@DESIGNITURES.COM for quotation before you place your order.
If you placed your order with only a deposit, the remaining balance will be automatically taken from the same card prior to the delivery. If for any reason, the balance is outstanding upon delivery, we will not be obliged to proceed with the delivery until full payment has been made. If you wish to pay with an alternative card, please ensure you call +44 0203 795 3904 to let us know at least 10 days before you expect your delivery.
For orders which are delivered to you direct from our suppliers, balances will be required up to 14 days before delivery can be arranged.
We will be in touch with you if we are unable to authorize the final balance payment.
Faults that develop after 14 days from delivery. In the unlikely event that one of our items is to develop a fault, please call our product after care team: +44 0203 795 3904. Your options may vary depending on the individual circumstances including the length of time that you have had the item and the nature of the fault.
Our continued success depends entirely on our customers’ satisfaction with our service, and on the quality and reliability of the products we sell.
To submit a complaint please email COMPLAINT@DESIGNITURES.COM